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Free Workplace Articles Library - over 2,100 online : TQM
Prevent Mistakes with Poka-Yoke - Succeed with TQMBy Ron Kurtus - Explanation of how to prevent mistakes in manufacturing and service industries by using such things as poka-yoke devices and idiot-proof design (Added: 24-Mar-2003 Hits: 1273 )Baldridge Award - Is It Worth It?By Taran March - Since Congress established the Malcolm Baldrige National Quality Award program in 1987, the program has helped disseminate best practices across the United States and make quality a national priority. The Baldrige not only recognizes superior businesses but also increases understanding of the elements critical for performance excellence. (Added: 12-Nov-2000 Hits: 1307 )Approaches to Organizational ChangeBy David Chaudron - Re-engineering and TQM: (Added: 21-Apr-2001 Hits: 1564 )Deming Distilled -- Essential Principles of TQMBy A. Mead - distilled from Deming's works and 14 points (Added: 15-Oct-2000 Hits: 2700 )Basic Principles of Total Quality Management (TQM) - Succeed with TQMBy Ron Kurtus - The basic principles for the Total Quality Management (TQM) philosophy of doing business are to satisfy the customer, satisfy the supplier, and continuously improve the business processes. (Added: 24-Mar-2003 Hits: 2299 )The Cost of QualityBy Quarterman Lee - Traces the life of a defect and the associated costs. Dramatic presentation of the benefits of defect prevention. (Added: 8-Mar-2003 Hits: 1952 )
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