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Baldridge Award - Is It Worth It?

By Taran March - Since Congress established the Malcolm Baldrige National Quality Award program in 1987, the program has helped disseminate best practices across the United States and make quality a national priority. The Baldrige not only recognizes superior businesses but also increases understanding of the elements critical for performance excellence. (Added: 12-Nov-2000 Hits: 1333 )

Approaches to Organizational Change

By David Chaudron - Re-engineering and TQM: (Added: 21-Apr-2001 Hits: 1607 )

Variability Reduction and the Taguchi Approach in Manufacturing - Succeed with TQM

By Ron Kurtus - Explanation of the quality concept of variability reduction or the Taguchi approach. (Added: 24-Mar-2003 Hits: 1285 )

Management Gurus - Condensed Theories

By Lyndsay Swinton - If you need to know who's who in management but haven't got time to wade through stacks of books, relax because in a cup of coffee's time you'll be an expert on management gurus through the ages. Read on... no fluff, no filler, just facts. (Added: 15-Aug-2004 Hits: 918 )

Deming Distilled -- Essential Principles of TQM

By A. Mead - distilled from Deming's works and 14 points (Added: 15-Oct-2000 Hits: 2778 )

Are There Limits to Total Quality Management?

By Arthur Schneiderman - After nearly four years of rapid quality improvement, progress at Analog Devices Inc. began to plateau. A diagnosis carried out by the 21-member executive group singled out the root cause as lack of demonstrated commitment to Total Quality Management (T.Q.M.) by this very same group. (Added: 6-Aug-2001 Hits: 2090 )

• Change Management