Free Workplace Articles Library - over 2,100 online : TQM

Little-Bitty Quality Steps - Thirty-Two Small Steps

By Robert Bacal - What can you do to improve the quality of your organization's services and products? You don't need grandiose master plans at this point, but consider some ideas about the wee things that you can do in the upcoming year (Added: 14-Oct-2000 Hits: 1751 )

Management Gurus - Condensed Theories

By Lyndsay Swinton - If you need to know who's who in management but haven't got time to wade through stacks of books, relax because in a cup of coffee's time you'll be an expert on management gurus through the ages. Read on... no fluff, no filler, just facts. (Added: 15-Aug-2004 Hits: 817 )

Total Quality Management (TQM) As Organizational Change

By Robert Bacal - Moving to TQM is like any other organizational change. It must be managed effectively, and leaders of the change must take into account aspects of the organization's current "culture". (Added: 14-Nov-2000 Hits: 2560 )

Hospitals: Get Your Quality Planning in Order

By Patrice Spath - If performance improvement in your organization lacks clear direction, it's time to revisit your quality planning process. Leaders must agree on which key processes need the most attention before you can aggressively address the differences between current performance and your desired strategic goals. (Added: 28-Nov-2003 Hits: 877 )

Are There Limits to Total Quality Management?

By Arthur Schneiderman - After nearly four years of rapid quality improvement, progress at Analog Devices Inc. began to plateau. A diagnosis carried out by the 21-member executive group singled out the root cause as lack of demonstrated commitment to Total Quality Management (T.Q.M.) by this very same group. (Added: 6-Aug-2001 Hits: 1943 )

Frequently Asked Questions about the Malcolm Baldrige Quality Award

By NIST - In the early and mid-1980s, many industry and government leaders saw that a renewed emphasis on quality was no longer an option for American companies but a necessity for doing business in an ever expanding, and more demanding, competitive world market. But many American businesses either did not believe quality mattered for them or did not know where to begin. The Baldrige Award was envisioned as a standard of excellence that would help U.S. organizations achieve world-class quality. (Added: 12-Nov-2000 Hits: 1935 )

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