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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

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Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard


Customer Service

Defusing Hostile Customers Workbook (Public Sector)

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Management & Performance Appraisals  

Performance Management - Why Doesn't It Work? - The Book

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This page lists the newest additions to our free workplace library by day. You'll find new material on leadership, management, human resources, performance management and much more.

Top : New : 5-Dec-2006

Free Workplace Articles Library - over 2,100 online : What's New

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Creativity And Innovation

Questioning: An underutilized innovation strategy - from InnovationTools.com

By Jeffrey Baumgartner - 'Why are people reluctant to ask questions? There are two reasons - both are stupid. The first is that people are afraid to seem unknowledgeable about a topic related to their work.' Learn about the second reason as well. And see how a questioning environment can be nurtured to improve innovation. new (Added: 5-Dec-2006 Hits: 83 )

Continuous Innovation via the Service Ethic

By Jim Clemmer - New products and services can be "knocked off" or copied. But it's much harder for competitors to duplicate a management system and corporate culture that produces a continuous stream of successful product and service improvements, innovations, adaptations and extensions. That continuous innovation stream comes from controlled chaos, which can be achieved through a four-stage process, according to Jim Clemmer. new (Added: 5-Dec-2006 Hits: 115 )

Embracing Innovation

By Sam Kogan - Persuading CEOs to buy into innovation as a blueprint rather than a brainstorm is a key to success, according to Dr. Sam Kogan. new (Added: 5-Dec-2006 Hits: 100 )

Open innovation Sounds Good, But How Can Scientists Apply It In The Lab?

By Ali Alwattari - Open innovation expands opportunities for success by encouraging innovators to look outside their organizations for potential technologies and solutions that could be adapted to the challenge at hand. However, its utility and value to R&D teams depends on the ability of scientists to make sense out of open innovation. new (Added: 5-Dec-2006 Hits: 143 )

Corporate Imagination Exercises

By Jeffrey Baumgartner - What this means is that if you want to make the most of the innovation potential of your employees, you need to encourage and promote the use of imagination. This includes institutionalizing imagination so that it becomes a core corporate competence. Learn how you can foster imagation in your corporation to improve your staff's creativity. new (Added: 5-Dec-2006 Hits: 148 )

Innovation and Learning Through Successful Failures

By Jim Clemmer - Kettering once said, "An inventor is simply a person who doesn't take his education too seriously. You see, from the time a person is six years old until he graduates from college, he has to take three or four examinations a year. If he flunks once, he's out. But an inventor is almost always failing. He tries and fails, maybe a thousand times. If he succeeds once, he's in. Those two things are diametrically opposite. new (Added: 5-Dec-2006 Hits: 155 )

Innovation by Subtraction

By Paul Sloane - We tend to think that the best way to innovate is to add new features to our products or services. What can we add that increases the appeal of our offering? This route can easily lead to extra cost, feature overload and customer fatigue. Sometimes a better answer lies in subtraction. new (Added: 5-Dec-2006 Hits: 197 )

Are Your Ideas Audacious Enough?

By Jeffrey Baumgartner - According to Jeffrey Baumgartner, the next time you have a business idea, go on and be audacious. One should push the idea to its limits and run with it. This is how the best ideas turn into major innovations. new (Added: 5-Dec-2006 Hits: 160 )

Thinking the Unthinkable

By Paul Sloane - According to the author, one can broadly simplify innovations into two kinds - incremental and radical. Learn the difference between the two and see which type is applicable to your situation. new (Added: 5-Dec-2006 Hits: 116 )



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