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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard


Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard


Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard


Management & Performance Appraisals  

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard


Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard


Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

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This page lists the newest additions to our free workplace library by day. You'll find new material on leadership, management, human resources, performance management and much more.

Top : New : 17-Jan-2007

Free Workplace Articles Library - over 2,100 online : What's New

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Organizational Development

The Relationship Between Training and HR

By Josh Bersin - One of the most important issues which Training organizations face on an ongoing basis is their relationship with the HR organization. In most organizations the VP of Training (or CLO) reports to a VP or Senior VP of HR. The two organizations are often linked closely and often share the same budget. Both focus on development and performance of people and both are usually staffed by individuals with background in people-related functions. new (Added: 17-Jan-2007 Hits: 240 )

Benchmarking Your Organization: How And Why?

By Josh Bersin - As organizations evolve their training organizations to further improve business impact, better leverage technology, and become more service-oriented, we find them looking more and more to benchmarking. As a research organization we have had the opportunity to help dozens of organizations with benchmarking. This article will explain what benchmarking is and how you can take advantage of this important approach to improving efficiency and effectiveness. new (Added: 17-Jan-2007 Hits: 168 )

Talent Management

By Josh Bersin - "Talent Management" has become one of the most important buzzwords in Corporate HR and Training today. In this article we will explain the history, principles, and processes of talent management and help readers understand our research agenda in this important area. new (Added: 17-Jan-2007 Hits: 182 )

Organization Development

By Robert H. Rouda and Mitchell E. Kusy, Jr. - Learn how to implement OD in your organization. To be successful, OD must have the buy-in, ownership, and involvement of all stakeholders, not just of the employees throughout the organization. OD is usually facilitated by change agents -- people or teams that have the responsibility for initiating and managing the change effort. These change agents may be either employees of the organization (internal consultants) or people from outside the organization (external consultants.) new (Added: 17-Jan-2007 Hits: 676 )



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