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Difficult people at work: how to cope

 By Caro Handley - Do you fizz with anger when that certain someone crosses your path? Clear the air and learn how to deal with it (Added: 10-May-2001 Hits: 3687 )

Selling to Difficult People

 By Patricia Wiklund - We all have people whom we find difficult. We don't understand them, connect with them, or even talk comfortably with them. But, for sales people, seeing someone as difficult gets in our way of our selling effectively and their buying wisely. (Added: 28-May-2003 Hits: 892 )

Article: Dealing with Difficult People, Part 2

 By Daniel Robin - This article will help you understand how "difficult behaviors" in colleagues and customers keep us from doing our best work, and offers strategies for doing something about it. (Added: 10-May-2001 Hits: 3501 )

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We list the best books on handling difficult and unpleasant people with brief reviews.

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Pages Updated On: 17-Dec-2008 - 21:38:37