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Dealing with Difficult People, Part 1

By Daniel Robin - Each of us has a "difficult" person hiding inside. Some have it well hidden and only let it out on rare occasions %u2013 unleashing it at the driver of another car, or during competitive sports, or as a familiar loop with a family member. Still others, despite best efforts at self-control, are just one step away from being the case study at some workshop on difficult personality types. (Added: 10-May-2001 Hits: 3404 )

Live With Heart - Handling Difficult People

By Amy Frost - It's quite clear that if you treat people like idiots, they will behave like idiots. Jerome Bruner What defines a difficult person? One definition -- Someone who makes it a challenge to accomplish your goals or who makes it hard to just keep moving with enjoyment. You cannot change difficult people but you can control your responses to them and learn skills to cope in a healthy ways. Effective listening is one important key to defusing and not "creating" difficult people and situations. Paraphrasing, perception checking and silence can all be used to enhance connection. (Added: 28-May-2003 Hits: 2532 )

Techniques for dealing with difficult people

By John Baker - Short. During this period of difficult economic times, emotions run high when dealing with sensitive issues. Below are nine points to consider when dealing with people about these issues. These points are routinely used by mediators during financial mediation sessions. (Added: 28-May-2003 Hits: 3533 )

Difficult people at work: how to cope

By Caro Handley - Do you fizz with anger when that certain someone crosses your path? Clear the air and learn how to deal with it (Added: 10-May-2001 Hits: 4219 )

Case Study - Disruptive But Valuable

By NA - The case of a very valuable employee who is also disruptive. How do you balance the contribution of an individual against the disruption it causes? (Added: 23-Sep-2001 Hits: 2737 )

The Insubordinate Subordinate: Dealing With Workplace Rebellion

By Joni Johnston - Insubordination, broadly defined as an unwillingness to submit to authority either through an open refusal to obey an order or through a failure to carry one out, is a common problem in the workplace. Examples of insurbordination (or attempts to undermine managerial authority), include the following: (Added: 17-Jan-2002 Hits: 3950 )

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Suggested Books (2): We list the best books on handling difficult and unpleasant people with brief reviews.

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