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Anger Management
Self Defeating Styles of Anger - Part I
By
Mark Gorkin
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What's your first thought when you read the word "anger"? Frustration? Yelling? Violence? Avoidance? Out of Control? These are typical audience responses. Why so many negative associations? Try this question: Did you grow up in a family where it felt safe and secure expressing your angry feelings?
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(Added:
11-Feb-2001
Hits:
7982
)Controlling Anger Before Anger Controls You
By
APA
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Anger is a completely normal, usually healthy, human emotion. But when it gets out of control and turns destructive, it can lead to problems%u2014problems at work, in your personal relationships, and in the overall quality of your life. And it can make you feel as though you're at the mercy of an unpredictable and powerful emotion. This brochure is meant to help you understand and control anger.
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(Added:
14-Feb-2001
Hits:
15313
)Anger: What Is It? and Why -- plus Self Test
By
Constance McKenzie
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Anger is one of the most misunderstood and overused of human emotions. First, anger is a reaction to an inner emotion and not a planned action. Second, anger is easier to show: everyone gets angry. Third, the feelings underlying the anger reaction make us feel vulnerable and weak; anger makes us feel, at least momentarily, strong and in control.
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(Added:
25-Feb-2001
Hits:
15926
)Personal Growth: The Four Faces of Anger
By
Mark Gorkin
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What's the first thought that comes to mind when you hear the word ANGER? Frustration? Yelling? Loss of Control? Violence? Maybe fear, silence or avoidance? All reasonable responses...Or are they? A bit one-sided, for my taste, that is, the "anger glass" appears "half empty." How about a "half full" perspective: confrontation, energy, power and tenacity? Or honesty and being real?
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(Added:
25-Feb-2001
Hits:
9311
)Alarming "You"s or Disarming "I"s:Power Struggles vs. Powerful Strategies
By
Mark Gorkin
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A challenging aspect of the anger skills component of my "Practicing Safe Stress" program is helping participants realize that "Assertion" is one of "The Four Faces of Anger," a model based on whether anger expression is "Constructive" or "Destructive" and "Purposeful" or "Spontaneous
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(Added:
25-Feb-2001
Hits:
7490
)Keeping Your Emotional Cool
By
Jan Pedersen
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Discover how what we're listening to determines what we get upset about...and how to calm yourself down once you've become upset.
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(Added:
19-Mar-2001
Hits:
10334
)Anger Management
By
Robert Westermeyer
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Anger, in and of itself, is not dysfunctional. Anger is an emotion, which, like anxiety, affects many systems (emotional, cognitive and physiological). It is typically activated when a person believes he or she has been deliberately provoked. In terms of survival, anger can be looked at as a necessary driving force when "fight" as opposed to "flight" is required.
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(Added:
31-Jul-2001
Hits:
14601
)Managers must manage stress and anger
By
Joan Lloyd
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We all have our breaking points but some people shoot their careers in the foot when their temper becomes a bigger liability than their talent is worth.
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(Added:
29-Aug-2001
Hits:
5569
)!Using Self-Talk To Manage Your Anger Helpcard
By
Robert Bacal
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Helpcard teaches you the basic elements of self-talk management to reduce the intensity, duration and frequency of your angry feelings and behavior. Based on the work of a number of psychologists, this card explains what self talk is, and provides some suggestions about how to go about reducing your anger by altering what you say to yourself in difficult situations. Many of these techniques are used in cognitive behavior modification therapy. FREE PREVIEW, Instant download.
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(Added:
16-Aug-2002
Hits:
7066
)Bacal And Associates Product Listings
Getting Along With Almost Anyone Helpcard
By
Robert Bacal
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Communication expert/consultant tells you how you can improve your relationships at home and at work by making small, practical changes in how you speak to people.
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(Added:
14-Nov-2001
Hits:
7236
)Business Ethics
Complete Guide to Ethics Management
By
Carter McNamara
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This free guidebook aims to fill a large void of practical, realistic ethics information for leaders and managers, whether nonprofit or for-profit.
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(Added:
25-Nov-2001
Hits:
9791
)Communication : Interpersonal Communication
The Art of Communicating
By
Hal Warfield
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Breaking down communication into "bites". Ways to improve communication.
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(Added:
28-Feb-2002
Hits:
13126
)The art of 'receiving' feedback
By
Joan Lloyd, C.S.P.
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When harsh criticism comes our way, our natural instinct is to reject it and defend our position. Unfortunately, no matter how correct we may be in our own defense, it only looks like defensiveness to the other person. In end, you appear unwilling to accept “helpful” feedback and may even be shutting yourself off from feedback you really do need to hear. After all, there may be a grain (or a bushel) of important truth underneath someone’s comments that we can’t afford to discard.
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(Added:
13-Nov-2002
Hits:
5416
)Untangling Communication
By
Dale H. Emery
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Do you ever wonder why communication sometimes gets so tangled? In this article, I describe a model of how communication works, and show how to use the model to untangle communications, and to keep them from getting tangled in the first place.
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(Added:
25-Jun-2003
Hits:
7735
)Communication : Listening
Tips on Listening (Editor's Pick)
By
Larry Nadig
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Expressing our wants, feelings, thoughts and opinions clearly and effectively is only half of the communication process needed for interpersonal effectiveness. The other half is listening and understanding what others communicate to us.
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(Added:
3-Dec-2000
Hits:
10217
)Listening skills for managers
By
Julia Chanteray, Management-Resources
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A guide to effective listening techniques for managers. The advice here will help managers work more effectively with their staff and understand more about other people's needs
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(Added:
4-Aug-2002
Hits:
5719
)Communication : Non-Verbal Communication
What's in a Face
By
NA
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The notion that first impressions are somewhat accurate is an intriguing possibility. Several studies have shown correlations between self and stranger ratings of personality, sometimes with as little exposure as a facial photograph. The reasons for this accuracy remain unclear.
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(Added:
11-Jan-2002
Hits:
6910
)Conflict
Conflict And Cooperation At Work
By
Robert Bacal
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In this article, we are going to look at some important elements of conflict, how it escalates over time, and suggest a few general strategies for dealing with it.
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(Added:
17-Oct-2000
Hits:
7105
)Critical Thinking
Applying Critical Thinking- An Important Survival Skill
By
Robert Bacal
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In order to think more critically, we must be willing to identify and explore our own emotional positions on issues, and our biases and "perceptual goggles". Interestingly enough increasing our own awareness of these factors with respect to particular problems helps us avoid ineffective decisions, while at the same time, helping us learn about ourselves
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(Added:
14-Oct-2000
Hits:
8593
)Decision Making
Are You A Good Decision Maker?
By
NA
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Decisions, decisions, decisions. It seems like every time we turn around, we have to make more decisions. The question is, "Are you a good decision maker?" If you aren't (or don't think you are), there is no need to worry. Decision-making is a skill that can be learned by anyone. Although some people may find this particular skill easier than others, everyone applies a similar process.
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(Added:
5-Aug-2003
Hits:
5050
)Rational Decision-Making Process Summayr
By
NA
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Short summary/overview of the rational decision-making process including what it assumes and decision-making steps
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(Added:
5-Aug-2003
Hits:
18446
)Diversity Issues
Diversity Statistics
By
NA
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Great resource for statistics on diversity and the barriers faced by minorities
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(Added:
15-Sep-2001
Hits:
5531
)Human Resources : Interviewing
50 Behavior Based Interview Questions
By
Lynda Ford
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Are you looking for behavior based interviewing questions? While the questions and behavior characteristics listed below are by no means comprehensive, it might be just the jump-start you're looking for. Try these…
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(Added:
21-Sep-2001
Hits:
19233
)Job Hunting And Career Success
18 Common Interview Questions with Suggested Answers
By
Job Searching: Technical
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Before you head out to a job interview, it's a good idea to practice answering the types of questions employers will likely ask. Here are samples of the more common questions, with suggested answers and links to more.
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(Added:
23-Sep-2001
Hits:
5202
)Jobs - Letters of Recommendation and References
Reference Letter Sample
By
Shaun Fawcett
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This page focuses on true "reference letters" and defines exactly what makes them different from "recommendation letters". Links to three typical "letter of reference" samples are also provided.
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(Added:
12-Sep-2006
Hits:
5180
)Leadership
A Culture of Commitment - Leadership
By
Herb Kelleher
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HAT'S the secret to building a great organization? How do you sustain consistent growth, profits, and service in an industry that can literally change overnight? And how do you build a culture of commitment and performance when the notion of loyalty -- on the part of customers, employees, and employers -- seems like a quaint anachronism? I can answer basically in two words: be yourself.
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(Added:
20-Apr-2001
Hits:
6434
)Communicating with Credibility by Christine W. Zust - EmergingLeader.com
By
Christine Zust
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Credibility. How do you get it? More importantly, how do you keep it? Gaining credibility takes years to achieve, and maintaining it is a lifetime goal for any leader. One wrong move can erase in an instant many years of hard work. Communicating with credibility is an art form, one which you can master by using a few simple guidelines.
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(Added:
21-Apr-2001
Hits:
5125
)The Five Key Facets of Quality Leadership
By
Brian Ward
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What are the key facets of quality leadership? Here are the ones that we have distilled from our research and practice...we call it the FACET Leadership Model™:
Focus - Authenticity - Courage - Empathy - Timing
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(Added:
8-Oct-2001
Hits:
6409
)Management Gurus and Heros : Mintzberg Henry
The Five Basic Parts of An Organization
By
NA
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View a diagram illustrating Mintzberg's concept of the basic parts of an organization and read an explanation.
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(Added:
15-Mar-2003
Hits:
8098
)Managing Quietly -- Henry Mintzberg
By
Henry Mintzberg
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Go back five, ten, twenty or more years and read the business press -- about John Scully at Apple, James Robinson at American Express, Robert McNamara at the Defense Department. Heroes of American management all ... for a time. Then consider this proposition: maybe really good management is boring. Maybe the press is the problem, alongside the so-called gurus, since they are the ones who personalize success and deify the leaders (before they defile them). After all, corporations are large and complicated; it takes a lot of effort to find out what has really been going on
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(Added:
15-Mar-2003
Hits:
5187
)From Strategic Planning to Strategic Thinking
By
James Morrison
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Henry Mintzberg (1994), in an article appearing in the latest issue of the Harvard Business Review titled "The Fall and Rise of Strategic Planning," states that the label strategic planning should be dropped because strategic planning has impeded strategic thinking. This article reviews Mintzberg's position on strategic planning
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(Added:
17-Mar-2003
Hits:
5779
)Motivation
7 tips to begin earning employees' commitment, initiative and motivation
By
Joan Lloyd, CSP
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Managers who want their employees to demonstrate more ownership and initiative need to start by looking in the mirror. Most employees start a new job filled with cheerful optimism, and over time, some learn that their ideas aren’t valued or they are better off just doing what they are told.
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(Added:
9-Oct-2001
Hits:
5181
)Basics About Employee Motivation (Including Steps You Can Take)
By
C. MacNemara
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The topic of motivating employees is extremely important to managers and supervisors. Despite the important of the topic, several myths persist -- especially among new managers and supervisors. Before looking at what management can do to support the motivation of employees, it's important first to clear up these common myths.
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(Added:
11-Nov-2001
Hits:
5401
)Performance Management
Total quality or performance appraisal: choose one
By
Peter Scholtes
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Most advocates of total quality believe that total quality management (TQM) and performance appraisal are incompatible. For them, company managers can choose topromote either of these two pproaches but not both. Since fundamental TQM requirements contradict the basic elements of performance appraisal, it would be impossible to combine
them. Thus, companies may have to reexamine their approaches to corporate leadership.
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(Added:
9-Jan-2002
Hits:
13213
)Performance Management : Balanced Scorecard
Using A Balanced Scorecard Approach To Measure Performance
By
Workforce Performance Newsletter
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Robert S. Kaplan and David P. Norton have developed a set of measures that they refer to as "a balanced scorecard." These measures give top managers a fast but comprehensive view of the organization's performance and include both process and results measures
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(Added:
6-Nov-2000
Hits:
6606
)Performance Management : Rewards
Example of Employee Rewards and Recognition Policy
By
University of Virginia
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The University's Rewards and Recognition Policy is designed to encourage employees to make a performance difference either individually or through teams. The policy recognizes achievements or accomplishments that contribute to the overall objectives of the University. The policy also provides both monetary and non-monetary awards
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(Added:
25-Mar-2002
Hits:
7191
)Problem Solving Skills and Techniques
20 Problem Solving Tips
By
Jeanne Sawyer
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Excellent set of tips in adobe acrobat format that summarizes problem solving practices and approaches you can apply to your own problem solving situations.
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(Added:
4-Aug-2003
Hits:
7583
)TQM
Overview fo TQM
By
Judith Ann Schlenker
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This is an extensive explanation of the basic concepts of total quality management (TQM) with a history lesson (the Japanese were first), definitions of key concepts, and a glossary of terms. There is a good discussion of the change in business paradigms the adoption of this concept causes and the dangers of not taking this old way of thinking (management by objectives) into consideration when moving an organization to the TQM philosophy
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(Added:
21-Apr-2001
Hits:
5926
)Training : Games Icebreakers Activities
DOUBLE BRAINSTORMING
By
Thiagi
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A training game for brainstorming in teams
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(Added:
10-Oct-2001
Hits:
15762
)Genetic Actors
By
JVD
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Genetic Actors is an activity that forces groups to reach consensus regarding an issue that is coloured by individual participant's values. Best used in Values, Team Building and Problem-Solving workshops.
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(Added:
10-Oct-2001
Hits:
12213
)Team Gutters Exercise
By
NA
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Team Gutters is an activity that gets groups thinking creatively about behaviours that are keeping them from becoming a high-performing team. Best used in Team Building workshops.
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(Added:
10-Feb-2002
Hits:
23460
)Slogans - Intact Team Building Exercise
By
Glenn Parker
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Purpose
To give team members an opportunity to reflect on the image of the team.
To provide an opportunity to assess the team with images rather than numbers.
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(Added:
10-Feb-2002
Hits:
18652
)Working Together 55 Teams
By
NA
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Objective
To work in teams brainstorming ways in which to use a commonplace object.
Applications
Creativity
Group Interaction
Icebreaker
Team Effort
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(Added:
10-Feb-2002
Hits:
10941
)33 Hidden Hands (Teams)
By
NA
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Objective
To give participants practice in communicating with other team members and in making group decisions while sequencing a comic strip.
Group Size
Unlimited. Participants will work in groups of three to four members each.
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(Added:
10-Feb-2002
Hits:
23572
)VIRTUAL GAMES FOR REAL LEARNING
By
Thaigi
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OVERVIEW: Since April 1999, we have designed, facilitated and evaluated a series of web-based games on a range of topics with over 1000 practitioners mostly within the vocational and corporate training sectors in Australia and the USA. Our observations and feedback from our players have led us to reinforce what we suspected: that unglamorous, "low tech" but highly functional communications technology like e-mail, bulletin boards and chat can be used as primary tools to promote and encourage collaborative interactive learning online. This article documents our observations and experiences in the use of e-mail games.
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(Added:
4-Jun-2003
Hits:
6825
)Singature Game
By
na
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ENERGIZER/ ICEBREAKER A fun, no-physical-impact activity that gets people out of their chairs and talking to other people in the room.
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(Added:
7-Jun-2007
Hits:
9238
)Training : Games Icebreakers Activities : Icebreakers Energizers
The Top 10 Icebreakers for Meetings and Training Seminars
By
NA
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Whether it is a small gathering at your home or a large training seminar, we all want to feel that we have established some commonality with our fellow attendees. By creating a warm, friendly, personal learning environment, the attendees will participate more and learn more!
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(Added:
10-Oct-2001
Hits:
59042
)Creative Icebreakers, Introductions, and Hellos
By
Kate Zabriskie
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Free icebreaker guide designed to add excitement and variety to training. Both new icebreakers and variations on timeless classics are included. Available as HTML and downloadable PDF.
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(Added:
15-Mar-2004
Hits:
50397
)Pages Updated On:
13-May-2008
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