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Managing expectations - Part 1 - The Consulting Academy - Learning how to manage expectations is a critical consulting skill

By Consulting Academy - When consultants commiserate about their projects with their managers, colleagues, project managers or account managers, the most difficult issues are given the same boilerplate answer, the six words every consultant hates to hear: "You should have managed their expectations (Added: 5-Aug-2002 Hits: 2427 )

Scope management - avoiding scope creep

By David Alev - Why does scope change? How do you recognize it? How can you protect against scope creep? (Added: 5-Aug-2002 Hits: 1320 )

Clients don't like surprises

By David Alev - In this essay, we will try to show you how you can gain your client's confidence by keeping an even keel and how you can reduce your grief by learning how to reduce what surprises you. All without any new tools or technology. (Added: 11-Sep-2001 Hits: 1839 )

Understanding clients' perspective on I.T. projects - Free Article at The Consulting Academy -

By David Alev - Let's get it of our chest and we'll go from there. In my recent compilation of issues bothering consultants, the ones that had to do with clients were: They are demanding They don't care They won't do their part They interfere. (Added: 5-Aug-2002 Hits: 1365 )

Obtaining system requirements can be frustrating

By David Alev - Requirements definition! We learn that in school. Or on the job. Wherever it is we learnt, it just somehow doesn't work in the real word, does it? (Added: 11-Sep-2001 Hits: 1579 )

Learn how to identify strategic inflection points in consultant - client relationships

By David Alev - Andy Grove of Intel said: “Watch out for strategic inflection points.” He was talking about changes that develop in the market and how a business needs to react to those changes even before they happen. A similar event occurs in consultant - client relationships. Experienced consultants know such inflection points exist, they anticipate them and deal with them successfully. (Added: 5-Aug-2002 Hits: 2221 )

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