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What clients think of usand what to do about it

 By Bob Rose - Within the first two weeks of your consulting career you heard all the usual consultant jokes. Sad but true, some of those jokes have a barb in them. Even the thickest-skinned consultants are sometimes stung by the fact that they are not universally loved and welcomed by clients. Why do clients sometimes fail to appreciate consultants? (Added: 5-Aug-2002 Hits: 1682 )

Clients don't like surprises

 By David Alev - In this essay, we will try to show you how you can gain your client's confidence by keeping an even keel and how you can reduce your grief by learning how to reduce what surprises you. All without any new tools or technology. (Added: 11-Sep-2001 Hits: 1696 )

Scope management - avoiding scope creep

 By David Alev - Why does scope change? How do you recognize it? How can you protect against scope creep? (Added: 5-Aug-2002 Hits: 1162 )

Surprises Are For Valentines Day - Consulting Tips

 By David Alev - In this essay, we will try to show you how you can gain your client's confidence by keeping an even keel and how you can reduce your grief by learning how to reduce what surprises you. All without any new tools or technology. (Added: 5-Aug-2002 Hits: 1974 )

Managing expectations - Part 1 - The Consulting Academy - Learning how to manage expectations is a critical consulting skill

 By Consulting Academy - When consultants commiserate about their projects with their managers, colleagues, project managers or account managers, the most difficult issues are given the same boilerplate answer, the six words every consultant hates to hear: "You should have managed their expectations (Added: 5-Aug-2002 Hits: 2167 )

Learn how to identify strategic inflection points in consultant - client relationships

 By David Alev - Andy Grove of Intel said: “Watch out for strategic inflection points.” He was talking about changes that develop in the market and how a business needs to react to those changes even before they happen. A similar event occurs in consultant - client relationships. Experienced consultants know such inflection points exist, they anticipate them and deal with them successfully. (Added: 5-Aug-2002 Hits: 2044 )

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