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Top : Conflict : Page 3Conflict Issues, Advice, For Managing and Resolving ConflictNot only does conflict affect work productivity but it also affects the health and quality of life of people in the workplace. Unmanaged or destructive conflict can turn the best job into a miserable one. In this section you will find articles on conflict management, conflict resolution, organizational conflict management, conflict management styles and much more. For even more resources to help you develop your conflict management skills visit the Conflict Help Center. Conflict Resources & Help:
INTERCULTURAL CONFLICT MANAGEMENT: A MINDFUL APPROACHBy Stella Ting-Toomey - Intercultural miscommunication and misattributions often underscore intercultural conflict. Individuals coming from two contrastive cultural communities bring with them different value assumptions, expectations, verbal and nonverbal habits, and interaction scripts that influence the conflict process. Intercultural conflict is defined as the perceived or actual incompatibility of values, norms, processes, or goals between a minimum of two cultural parties over content, identity, relational, and procedural issues. (Added: 13-Oct-2003 Hits: 2771 )Hocker and Wilmot / Conflict Mapping - Comprehensive Assessment GuidesBy NA - Conflict assessment is the process of systematic collection of information about the dynamics of a conflict. The guides stress open-ended, participant-based data as the path to specifying conflict processes. Such approaches are particularly useful for third parties such as intervention agents and students wishing to study a particular conflict. As a party to the conflict, one can use the guides to collect information from himself or herself and the other party about the conflict. In either case, one needs to use primary information from the parties -for they are the ones who created and maintain the conflict. (Added: 13-Oct-2003 Hits: 1611 )Has Turf Guarding Become an Olympic Sport? Managing Workplace ConflictBy Mary Rau-Foster - Turf guarding, the protection of perceived personal power, status and responsibility, is a covert part of every workplace environment and creates a great deal of conflict. (Added: 10-Mar-2003 Hits: 1140 )The Gentle Art of ConfrontationBy Daniel Robin - Process improvement approach to dealing with conflicts: confront people in ways that they can hear and understand the substance of what you are saying (so they actually listen). By building a workplace based on agreements, you’ll get more trust, openness, and honesty so that when things go wrong, "confrontation" is no longer necessary. These proven techniques show you how to prevent patterns of defensiveness and increase workplace collaboration. (Added: 10-Mar-2003 Hits: 2048 )Managing Administrative Conflicts - ResearchBy Garee Earnest - Dealing with conflict between and among individuals can be a frustrating and uncomfortable experience for administrators. When conflict occurs, "strong feelings are aroused, objectivity flies out the window, egos are threatened, and personal relationships are placed in jeopardy" (Schmidt and Tannenbaum, 1960). To be successful administrators, Extension directors and district directors must be able to manage conflict situations effectively. This requires using different conflict management styles, depending upon the conflict situation faced. (Added: 13-Oct-2003 Hits: 1479 )When to Engage, When Not to EngageBy Daniel Robin - Ever notice that with some people you can sit and rationally discuss how differently you see things, and nobody gets hurt? Yet, with others, the small stuff quickly becomes big stuff. What makes the difference? When you think back on the successful disagreements you've had in your life (the ones that ended without loss of hair or dignity, or that actually led to a creative solution), what do they have in common? Because conflict is such a "growth industry," healthy workplace relationships are as essential as they are unusual. This article will highlight tools to help us decide when to dive in and when to observe, detach, or carefully step around the "hornet's nest." (Added: 10-Mar-2003 Hits: 1557 )
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31-Aug-2010
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