topline
mylogo
Menu:  Main Page  Articles by Robert Bacal Learning Tools For Busy People Reprint Our Articles All Free        
Topics:  Leadership Customer Service Conflict Small Business Training & Dev. Performance Mgmt. Communication Planning  
spaceBacal & Associates - Meeting your learning needs for almost two decades
Free articles about conflict, conflict management, mediation

Featured Busy Learner Tools

Need help with conflict in your life?

Bacal & Associates produces a number of books and tools you can use to manage conflict and improve your conflict resolution skills. Many of these can be previewed free of charge. Click on the images below.

First, check out "Conflict Prevention In the Workplace - Using Cooperative Communication" to learn how to reduce unnecessary conflict by improving communication skills.

Reduce unnecessary conflict by using this critical cooperative communication skills

For a guide to choosing the best way to approach conflict, try "Using Your Head To Manage Conflict Helpcard"

For general fast learning on improving relationships, check out "Getting Along With Almost Anyone Helpcard"

Learn to get along with others by improving your communication skills

Need a quick summary of how to improve your language use to reduce conflict? Check out our Cooperative Communication Helpcard.

A summary of cooperative communication technqiues

 

Top : Conflict : Page 2

Conflict Issues, Advice, For Managing and Resolving Conflict

Not only does conflict affect work productivity but it also affects the health and quality of life of people in the workplace. Unmanaged or destructive conflict can turn the best job into a miserable one. In this section you will find articles on conflict management, conflict resolution, organizational conflict management, conflict management styles and much more. For even more resources to help you develop your conflict management skills visit the Conflict Help Center.

Conflict Resources & Help:

Turning Opposition to Understanding Through Akido

 By Daniel Robin - Communication is like a dance ... when it works, there's a blending and cooperation that requires awareness and skill. Fortunately, only one partner needs to be skilled (though it takes lots less work when both are). (Added: 11-May-2001 Hits: 1477 )

INTERCULTURAL CONFLICT MANAGEMENT: A MINDFUL APPROACH

 By Stella Ting-Toomey - Intercultural miscommunication and misattributions often underscore intercultural conflict. Individuals coming from two contrastive cultural communities bring with them different value assumptions, expectations, verbal and nonverbal habits, and interaction scripts that influence the conflict process. Intercultural conflict is defined as the perceived or actual incompatibility of values, norms, processes, or goals between a minimum of two cultural parties over content, identity, relational, and procedural issues. (Added: 13-Oct-2003 Hits: 2670 )

Conflict Styles & Styles Matrix

 By NA - There are two major concerns in a conflict. The first concern is achieving your personal goals. You are in conflict because you have a goal that conflicts with another personís goal. You goal may be highly important to you, or it may be of little importance. The second concern is keeping a good working relationship with the other person. You may need to work effectively with the person in the future. How important your personal goals are to you and how important the relationship is to you affects how you act in a conflict. Given these two concerns, five styles of managing conflicts can be identified. Includes quick questionnaire (Added: 13-Oct-2003 Hits: 2020 )

Hocker and Wilmot / Conflict Mapping - Comprehensive Assessment Guides

 By NA - Conflict assessment is the process of systematic collection of information about the dynamics of a conflict. The guides stress open-ended, participant-based data as the path to specifying conflict processes. Such approaches are particularly useful for third parties such as intervention agents and students wishing to study a particular conflict. As a party to the conflict, one can use the guides to collect information from himself or herself and the other party about the conflict. In either case, one needs to use primary information from the parties -for they are the ones who created and maintain the conflict. (Added: 13-Oct-2003 Hits: 1473 )

Mediation Vignette: Last Hard Choice

 By John R. Van Winkle - This is another is a series of vignettes, culled from mediations conducted by the author. They reflect on the practice of mediation and the privilege it really is to be invited into people’s lives. In this vignette a couple finds themselves snared in a life struggle, made worse by litigation, and requiring a choice with no good option ... (Added: 24-Mar-2006 Hits: 505 )

Accreted Mediation: Building Clarity and Connection

 By Ike Lasater, Julie Stiles - This article presents a case study of an accreted mediation -- a mediation that builds by adding the parties in the dispute over time. Using the principles of Nonviolent Communication throughout the process, each step is both a stand-alone mediation and an important contribution to the resolution of the dispute. The case study involves two couples in a business dispute. At each step of the accreted mediation process, the focus is to surface needs, make sure parties hear each other's needs, and find strategies that satisfy everyone. (Added: 24-Mar-2006 Hits: 839 )

Sub Categories About Conflict :
Mediation ADR (4)
Articles related to mediation, ADR (alternative dispute resolution.
Suggested Books (9)
Recommended books for those interested in conflict management, conflict prevention, negotiation and mediation.

Related Categories:

Pages Updated On: 30-Jan-2010 - 17:27:11