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Career and Job Success Public Library: Conflict

Free articles about conflict, conflict management, mediation

Hocker and Wilmot / Conflict Mapping - Comprehensive Assessment Guides

By NA - Conflict assessment is the process of systematic collection of information about the dynamics of a conflict. The guides stress open-ended, participant-based data as the path to specifying conflict processes. Such approaches are particularly useful for third parties such as intervention agents and students wishing to study a particular conflict. As a party to the conflict, one can use the guides to collect information from himself or herself and the other party about the conflict. In either case, one needs to use primary information from the parties -for they are the ones who created and maintain the conflict. (Added: 13-Oct-2003 Hits: 1852 )

Seven Steps to Handling Interpersonal Differences

By Daniel Robin - Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong. These seven steps progress from how you might want to begin an effort to resolve differences to how you'd want to complete that effort. Remember to prepare by writing down your goal before taking your first step. Enjoy the dance! (Added: 10-Mar-2003 Hits: 2638 )

Conflict And Cooperation At Work

By Robert Bacal - In this article, we are going to look at some important elements of conflict, how it escalates over time, and suggest a few general strategies for dealing with it. ^{Most Read} (Added: 17-Oct-2000 Hits: 7976 )

A Better Workplace - Article: Seven Attitudes to Dissolve Conflicts

By Daniel Robins - If you notice yourself getting dug in or angry in the face of differing views, ask for a time out and step out of the content for a moment and notice if you are presently moving toward your true goal. If not, or if the situation is just getting too uncomfortable, check to see which of the seven strategies shown below would be most helpful in turning your conflict into collaboration. (Added: 10-Mar-2003 Hits: 2896 )

Dealing With Angry Employees - Tips For Managers

By Robert Bacal - Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose on an everyday level. Managers play a critical role in determining which of these results will come about. (Added: 14-Oct-2000 Hits: 3810 )

Accreted Mediation: Building Clarity and Connection

By Ike Lasater, Julie Stiles - This article presents a case study of an accreted mediation -- a mediation that builds by adding the parties in the dispute over time. Using the principles of Nonviolent Communication throughout the process, each step is both a stand-alone mediation and an important contribution to the resolution of the dispute. The case study involves two couples in a business dispute. At each step of the accreted mediation process, the focus is to surface needs, make sure parties hear each other's needs, and find strategies that satisfy everyone. (Added: 24-Mar-2006 Hits: 1274 )

Organization Conflict: What You Need to Know

By Greg Gieson - It is very important to address the actual conflicts between employees and to help them reach acceptable resolutions, etc. However, it would be a mistake for an organization to limit the scope of a conflict resolution to the immediate conflicting employees without also being willing to look at the surrounding system where the conflict resides in. Without a more thorough assessment, an organization can easily get into the habit of treating the symptom while ignoring the problem. In order to assess if there are organizational factors that are contributing to the conflict(s), consider investigating the following checkpoints: ^new (Added: 12-Oct-2011 Hits: 60 )

management articles & advice

By Greg Gieson - Managing conflict with coworkers doesn't have to be difficult. In this article are eight simple rules that should both help you deal with conflict and improve your relationships at work. ^new (Added: 12-Oct-2011 Hits: 46 )

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