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| Topics: | Leadership | Customer Service | Conflict | Small Business | Training & Dev. | Performance Mgmt. | Communication | Planning | |
Featured Busy Learner Tools Need help with conflict in your life? Bacal & Associates produces a number of books and tools you can use to manage conflict and improve your conflict resolution skills. Many of these can be previewed free of charge. Click on the images below. First, check out "Conflict Prevention In the Workplace - Using Cooperative Communication" to learn how to reduce unnecessary conflict by improving communication skills. For a guide to choosing the best way to approach conflict, try "Using Your Head To Manage Conflict Helpcard"
For general fast learning on improving relationships, check out "Getting Along With Almost Anyone Helpcard"
Need a quick summary of how to improve your language use to reduce conflict? Check out our Cooperative Communication Helpcard.
Top : ConflictConflict Issues, Advice, For Managing and Resolving ConflictNot only does conflict affect work productivity but it also affects the health and quality of life of people in the workplace. Unmanaged or destructive conflict can turn the best job into a miserable one. In this section you will find articles on conflict management, conflict resolution, organizational conflict management, conflict management styles and much more. For even more resources to help you develop your conflict management skills visit the Conflict Help Center. Conflict Resources & Help:
Seven Steps to Handling Interpersonal DifferencesBy Daniel Robin - Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong. These seven steps progress from how you might want to begin an effort to resolve differences to how you'd want to complete that effort. Remember to prepare by writing down your goal before taking your first step. Enjoy the dance! (Added: 10-Mar-2003 Hits: 2131 )When to Engage, When Not to EngageBy Daniel Robin - Ever notice that with some people you can sit and rationally discuss how differently you see things, and nobody gets hurt? Yet, with others, the small stuff quickly becomes big stuff. What makes the difference? When you think back on the successful disagreements you've had in your life (the ones that ended without loss of hair or dignity, or that actually led to a creative solution), what do they have in common? Because conflict is such a "growth industry," healthy workplace relationships are as essential as they are unusual. This article will highlight tools to help us decide when to dive in and when to observe, detach, or carefully step around the "hornet's nest." (Added: 10-Mar-2003 Hits: 1417 )Understanding and Managing ConflictBy Wayne Parker - Conflict is a part of everyday life; at home, in the workplace and in social settings. An understanding of why conflict occurs and how it grows will help people manage that conflict and resolve it effectively. (Added: 13-Sep-2001 Hits: 4404 )It's a Whole New World: Is Your Management Style Up To Date?By Mary Rau-Foster - What influences an employee's ethics and values in the workplace? Do they differ from generation to generation? How does this create conflict? (Added: 10-Mar-2003 Hits: 1062 )Conflict And Cooperation At WorkBy Robert Bacal - In this article, we are going to look at some important elements of conflict, how it escalates over time, and suggest a few general strategies for dealing with it. Most Read (Added: 17-Oct-2000 Hits: 7517 )Dealing With Angry Employees - Tips For ManagersBy Robert Bacal - Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose on an everyday level. Managers play a critical role in determining which of these results will come about. (Added: 14-Oct-2000 Hits: 3434 )
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Updated On:
30-Jan-2010
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17:27:11
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