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| Topics: | Leadership | Customer Service | Conflict | Small Business | Training & Dev. | Performance Mgmt. | Communication | Planning | |
Featured Busy Learner Tools Free communication tools previews exclusive to articles 911 Bacal & Associates produces a number of books and tools you can use to improve your communication and relationships. Simply click on the images below for more information. First, check out "Conflict Prevention In the Workplace - Using Cooperative Communication" to learn how to reduce unnecessary conflict by improving communication skills. For general fast learning on improving relationships, check out "Getting Along With Almost Anyone Helpcard"
Need a quick summary of how to improve your language use to reduce conflict? Check out our Cooperative Communication Helpcard.
Top : Communication : Page 2Communication Issues, Advice and Managing Anger TechniquesCommunication is so important to both interpersonal and workplace success that we've created the Communication Improvement Free Resource Center. We've created an extensive knowledgebase on all aspects of communication, from basic hints and tips for better communication, non-verbal issues, theory, overcoming barriers to communication and much more. Communication Resources & Help:
The Meaning of Your Communication Is Its EffectBy Daniel Robin - In communicating with other people, what matters more: what we intend to convey, or the actual response we get? Who is responsible for your communication? The meaning of our communication is not what we think it means. It is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. (Added: 5-Aug-2002 Hits: 3220 )Please Hallucinate the Way I DoBy Daniel Robin - A study of expert communicators has provided a powerful set of distinctions to help us notice and adjust for our human tendency to interpret, distort or delete, generalize, and make assumptions. This article looks at the ways that we tweak information. We all tend to fill in the gaps from our own experience. This is also known as hallucinating. (Usually this type of hallucination doesn't involve seeing elephants in pink pajamas ... however, you never know ...). (Added: 5-Aug-2002 Hits: 1460 )Using Positive Language To Change The Way People See YouBy Robert Bacal - In this article we are going to be looking at ways you can communicate in a more positive way that is more likely to elicit cooperation rather than argument or confrontation (Added: 20-Nov-2000 Hits: 5222 )The Seven Principles of Intentional CommunicationBy Jan Pedersen - Intentional Communication can be defined as speaking and listening for results. The speaker controls the outcome of the conversation, and these seven principles help you see the link between the way in which you communicate and the result you get as feedback. (Added: 19-Mar-2001 Hits: 3410 )Business Spirit Journal Online - Truth or Consequences - Steve WhitefordBy Steve Whiteford - When I suggest that people in corporations refine communication by speaking their truth, by the expressions on their faces, you might think I've announced the arrival of Godzilla. Yet, this simple-but-powerful practice might be the answer to most workplace communication challenges. (Added: 4-Sep-2003 Hits: 971 )Communicating with CredibilityBy Christine Zust - Credibility. How do you get it? More importantly, how do you keep it? Gaining credibility takes years to achieve, and maintaining it is a lifetime goal for any leader. One wrong move can erase in an instant many years of hard work. Communicating with credibility is an art form, one which you can master by using a few simple guidelines. (Added: 21-Apr-2001 Hits: 3470 )
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