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Top : Communication : Page 2Communication Issues, Advice and Managing Anger TechniquesCommunication is so important to both interpersonal and workplace success that we've created the Communication Improvement Free Resource Center. We've created an extensive knowledgebase on all aspects of communication, from basic hints and tips for better communication, non-verbal issues, theory, overcoming barriers to communication and much more. Communication Resources & Help:
Not Just the Facts Ma'amBy Daniel Robin - There are two ways of talking about an experience: (1) describing exactly what you saw, heard, or felt, and (2) describing your reaction, interpretation, or opinion about what you saw or heard. Both ways are valuable. The skill is to distinguish between actual perceptions and your conclusions about them. This is the same difference as observation versus inference, or fact versus opinion. (Added: 5-Aug-2002 Hits: 1279 )Violence And The Power Of WordsBy Robert Hetrick - Have you been hurt by violent words? Most of us have. When verbally assaulted, we recoil, and sometimes, we counter attack. We perceive the attack as coming from outside ourselves. But, in truth, the attack also comes from within. It comes from the meanings we add to the speaker's words (Added: 25-Feb-2001 Hits: 2251 )Identifying Subtle Verbal Abuse HelpcardBy Robert Bacal - Verbal abuse -- most of us know the obvious "in your face" kinds of verbal abuse like yelling, sweating or outright insults. There's another kind of verbal abuse; the kind that's less obvious, and occurs on almost a daily basis. SUBTLE VERBAL ABUSE is abuse that is under the surface, and it's no less damaging to you and your relationships than the more obvious types. (Added: 6-May-2003 Hits: 1227 )Giving and Receiving FeedbackBy Phil Rich - Feedback is a type of communication that we give or get. Sometimes, feedback is called "criticism," but this seriously limits its meaning. (Added: 25-Feb-2001 Hits: 2604 )Get Your Point Across without Being RudeBy Sarah Fenson - Is your communication style a little rough around the edges? Two communication experts suggest five techniques for saying what you mean without making enemies in the process. (Added: 20-Feb-2006 Hits: 2393 )Getting Things Accomplished by Communicating BetterBy Robert I. Winer - Excerpts from "How to Get Your Point Across in 30 Seconds or Less" by Milo Frank. (Added: 31-Oct-2008 Hits: 1379 )
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