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Free communication tools previews exclusive to articles 911 Bacal & Associates produces a number of books and tools you can use to improve your communication and relationships. Simply click on the images below for more information. First, check out "Conflict Prevention In the Workplace - Using Cooperative Communication" to learn how to reduce unnecessary conflict by improving communication skills.
For general fast learning on improving relationships, check out "Getting Along With Almost Anyone Helpcard"
Need a quick summary of how to improve your language use to reduce conflict? Check out our Cooperative Communication Helpcard.
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Communication is so important to both interpersonal and workplace success that we've created the Communication Improvement Free Resource Center. We've created an extensive knowledgebase on all aspects of communication, from basic hints and tips for better communication, non-verbal issues, theory, overcoming barriers to communication and much more.
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Communication
Communication Advice, Help and Tips
Dealing With Hostile Bait Or How Not To Get Your Buttons Pushed
By Robert Bacal - When dealing with verbal abuse or hostility from clients, it is important to be able to avoid responding to the "bait" that is placed before you. Not only is that important, but it is also important to know exactly what you can say, when you are subject to attacks. (Added: 14-Nov-2000 Hits: 1923 )Rapport: the Link to Gaining Cooperation
By Daniel Robin - Rapport is the condition of being in sync, in tune, on the same wavelength. I’ve heard it said that with enough rapport, anything is possible; without rapport, practically nothing is possible. In business, rapport is needed to coordinate action and exchange information. Rapport is at the foundation of all our relationships. Ironically, most business decisions are based on rapport, not on technical merit or the best idea. (Added: 5-Aug-2002 Hits: 961 )Getting Heard By Your Boss
By Robert Bacal - Like landing a plane, getting heard is all in the approach. Set it up properly and you get a smooth landing. Mess up the approach and it doesn't work very well. First, some general principles to help you get heard (Added: 17-Oct-2000 Hits: 1674 )The Seven Principles of Intentional Communication
By Jan Pedersen - Intentional Communication can be defined as speaking and listening for results. The speaker controls the outcome of the conversation, and these seven principles help you see the link between the way in which you communicate and the result you get as feedback. (Added: 19-Mar-2001 Hits: 2771 )Communicating with Credibility
By Christine Zust - Credibility. How do you get it? More importantly, how do you keep it? Gaining credibility takes years to achieve, and maintaining it is a lifetime goal for any leader. One wrong move can erase in an instant many years of hard work. Communicating with credibility is an art form, one which you can master by using a few simple guidelines. (Added: 21-Apr-2001 Hits: 3038 )Violence And The Power Of Words
By Robert Hetrick - Have you been hurt by violent words? Most of us have. When verbally assaulted, we recoil, and sometimes, we counter attack. We perceive the attack as coming from outside ourselves. But, in truth, the attack also comes from within. It comes from the meanings we add to the speaker's words (Added: 25-Feb-2001 Hits: 1694 )
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Updated On:
13-May-2008
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22:39:40
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