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Using Bi-directional Performance Management

By Robert Bacal - While it is one thing to suggest that organizations scrap their existing programs (and that's probably not a bad idea), it is another to suggest ways that are better. We are going to look at a half-way approach to improving traditional performance management, something that you can introduce into your workplace immediately. Before we explain bi-directional performance management, let's look at why it is a good idea. (Added: 25-Apr-2001 Hits: 553 )

Look Over Yonder Wall - Managing Change

By Robert Bacal - An organization's ability to deal with drastic negative change will depend primarily on the degree to which management has demonstrated its competence in the past. If management has fostered a sense of trust and credibility, has communicated effectively, and has demonstrated effective planning and decision making skills, the change adjustment period will be shortened, and the organization will have a much easier time of normalizing what it does after the change implementation. (Added: 25-Apr-2001 Hits: 745 )

Free Article - Are You Getting The Bad News You Need? (For Managers)

By Robert Bacal - One of the worst feelings a government manager, executive or supervisor can experience is that dreadful sinking feeling that occurs when it is discovered that something bad you should have known about wasn't conveyed to you in a timely and useful way. (Added: 25-Apr-2001 Hits: 629 )

Little-Bitty Quality Steps - 32 Hints For Improving Quality

By Robert Bacal - What can you do to improve the quality of your organization's services and products? You don't need grandiose master plans at this point, but consider some ideas about the wee things that you can do in the upcoming year. (Added: 25-Apr-2001 Hits: 1152 )

Applying Critical Thinking - An Important Survival Skill For Companies

By Robert Bacal - Every day we make decisions. In the workplace and in our private lives we act on information (incoming and what we already know), to determine our actions, and by extension, affect those around us. Should we revise a certain policy? Should we begin a formal approach to managing poor performance? Who should do what work (Added: 25-Apr-2001 Hits: 672 )

Management Skills - Dealing With Angry Employees

By Robert Bacal - Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose on an everyday level. Managers play a critical role in determining which of these results will come about. The way the manager deals with conflict and anger will set the climate for employees. (Added: 25-Apr-2001 Hits: 1115 )

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