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Seven Dynamics of Change - Free Article

By Robert Bacal - Whatever the kinds of change that people encounter, there are certain patterns of response that occur and re-occur. It is important that change leaders understand some of these patterns, since they are normal outcomes of the change process. Understanding them allows leaders to avoid over-reacting to the behaviours of people who, at times, seem to be reacting in mysterious, non-adaptive ways. (Added: 25-Apr-2001 Hits: 644 )

Why Improving Performance Management Systems Is So Difficult - Part 2

By Robert Bacal - What amazes me about many performance management "refurbs" is that the employees are almost entirely ignored throughout the process, although sometimes there is token involvement. (Added: 1-May-2001 Hits: 668 )

Boss Management - Get Your Ideas Across For The Boss

By Robert Bacal - Next time you want to approach her, take a few minutes to answer the question "What is driving my boss nuts". Now, figure out how your idea will reduce her frustration. That's what you start with. Here's a little example: (Added: 25-Apr-2001 Hits: 570 )

Leadership, Communication

By Robert Bacal - Leadership has as it's corner stone, the ability to communicate. When we use the word communicate, we are referring not only to the words one uses to transfer factual information to others, but also to other "messages" that are sent and received. What might these other messages be? Related to change the leader sends a good number of messages. These are listed below (Added: 25-Apr-2001 Hits: 2202 )

Organization Improvement: Cooperative Communication - Free Article

By Robert Bacal - The workplace is a complicated place. Imagine a spider web of people, managers, supervisors and staff members who need to work together, interacting in various ways to fulfil the organization's mandate. Disagreements and conflict are bound to occur; between staff members, between staff and management, and between clients and members of your organization (Added: 25-Apr-2001 Hits: 1051 )

Why Improving Performance Management Systems Is So Difficult - Part 1

By Robert Bacal - One of the salient aspects of working with companies wishing to improve performance appraisal and management systems is the simple repetition of a phenomenon. Most companies redesign their performance management systems. Sometimes they attempt total redesigns. Sometimes it's tweaking it, changing the forms and so on. Perhaps the strangest thing is the common result most companies receive. (Added: 1-May-2001 Hits: 709 )

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