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Performance Management - A Briefcase Book

By Robert Bacal - You can achieve performance levels once thought unattainableÐbut only when managers and workers establish clear lines of communication, and understand how their jobs contribute to the goals of both themselves and th (Added: 8-Oct-2001 Hits: 1433 )

Influencing Your Boss - Getting Heard Helpcard

By Robert Bacal - Part of the satistaction of any job is seeing your ideas, suggestions and plans successfully implemented. YOU can do things to increase the chances your boss will listen to you, through more effective communication. This help card is designed to help you use communication techniques that will make it more likely that you will be able to influence your boss, while at the same time, showing you worth and skill. Card is in adobe acrobat format (acrobat reader required). (Added: 6-Sep-2001 Hits: 4190 )

Performance Management - Why Doesn't It Work

By Robert Bacal - Printable version of our short, 58 page monograph explaining why most performance management and appraisal schemes fail and cost more than they are worth. (Added: 6-Oct-2001 Hits: 3830 )

Presenting To Difficult And Hostile Groups Helpcard

By Robert Bacal - Managers, trainers and executives often have to deal with difficult, hostile or resistant groups. Card contains dozens of tips and principles to prepare the presenter. Review this before each presentation (Added: 15-Sep-2001 Hits: 1017 )

Free Previews/Sample Chapters of Bacal & Associates Books

By Robert Bacal - Free chapters and previews of: Defusing Hostile Customers Workbook, A Critique of Performance Management - Why Doesn't It Work, and Conflict Prevention In The Workplace (Added: 3-Oct-2002 Hits: 895 )

Conflict Prevention In The Workplace - The Book

By Robert Bacal - Conflict Prevention In The Workplace focuses on Conflict. Its premise is that we can gain far more from preventing conflict in the workplace than by waiting until we need to manage conflict once it occurs. By learning about and using cooperative communication techniques, other individual strategies, and team conflict reduction strategies, teams and workgroups can reduce the level of unnecessary destructive conflict. (Added: 7-Sep-2001 Hits: 1539 )

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