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Identifying Subtle Verbal Abuse Helpcard

By Robert Bacal - The first step in dealing with verbal abuse is recognizing it is occurring, so you can surface the problem, and take action with the other person. That's that this card is about. It lists about 15 verbal abuse tactics that are often used in relationships of all kinds that contribute to you dissatisfaction with the interactions. Now you can identify more clearly why you feel attacked in situations where the attacks are below the surface. (Added: 6-May-2003 Hits: 554 )

The Responsive Manager Help Card Product Information

By Robert Bacal - Some managers are able to build rapport with their employees, and inspire great dedication and loyalty. That tends to increase productivity and morale. Other managers are less adept at this process. Written by consultant and and author Robert Bacal, The Responsive Manager Helpcard helps managers and supervisors become better leaders and more effective managers by explaining what sets apart the unrespected manager from the respected leader. (Added: 12-Jan-2003 Hits: 701 )

Conflict Management - Using Your Head Helpcard

By Robert Bacal - Most of us don't consciously manage conflict situations. It's normal to get caught up emotionally, and just jump in without thinking. The core of conflict management involves slowing down, and using your head to think through what you should do, rather than reacting in a knee-jerk fashion. That's how you make conflict work for you. That's what this card is about -- to help you identify your conflict management options, and help you choose the right approach for the specific situation. (Added: 12-Jan-2003 Hits: 852 )

Getting Along With Almost Anyone Helpcard Product Information

By Robert Bacal - If you've ever met someone who seems to get along with everyone while not acting like a total dishrag, you might have wondered what it is they do to create such great relationships. The truth is that it's likely they are actually communicating quite differently compared to people who seem to create conflict wherever they go. How To Get Along With Almost Anyone Helpcard teaches you some of the techniques used by these successful people to reduce conflict and create better relationships at home or at work. (Added: 12-Jan-2003 Hits: 976 )

Performance Management - Why Doesn't It Work Product Information

By Robert Bacal - There is a need for companies to look much more closely at their performance management and appraisal systems, since many are not only useless, but can actually harm productivity and the relationships between employees and managers. Robert Bacal prepared this short document with a clear purpose: To stimulate people's thinking about performance management and to explain in a straight-forward why where the pitfalls lie, and how to begin creating systems that work. (Added: 12-Jan-2003 Hits: 969 )

Learn To Fight Fair Helpcard

By Robert Bacal - What distinguishes relationships that work from those that don't is how the arguing is done. Learn to fight fair, and actually reduce the negative effects of disagreement while reducing the chances of arguments in the future. A fast way to learn what to do and not do -- and something you can share with others you tend to argue with; friends, family or co-workers. Learn To Fight Fair Helpcard provides specific instructions so you can argue, disagree, and even fight in constructive ways that will enhance the relationships, rather than destroy it. Describes the fifteen "dirty fighting" techniques you need to eliminate, and over eighteen specific techniques you can use today to "fight fair". (Added: 4-Feb-2004 Hits: 763 )

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